Previous incidents
We are facing some issues with integrations
Resolved May 31, 2025 at 4:09am UTC
The issue with integration has now been resolved. Some syncs across integrations platforms may have been affected during this time period.
1 previous update
APIs is down
Resolved May 30, 2025 at 12:58pm UTC
APIs & Webhooks recovered.
1 previous update
Services slow due to high demand
Resolved May 15, 2025 at 11:30am UTC
We resolved the issues with our services slowing down. All messages, rules and webhooks should now be firing as expected.
1 previous update
Delays in webhooks
Resolved May 5, 2025 at 7:52am UTC
We have pushed a fix. The issue is now resolved
APIs is down
Resolved May 1, 2025 at 5:21pm UTC
APIs & Webhooks recovered.
1 previous update
Our analytics database will require some more time to stabilize.
Resolved Apr 16, 2025 at 2:53am UTC
Our Analytics database is now stable and is returning data accurately.
1 previous update
We are performing a maintenance on our Analytics database.
Resolved Apr 15, 2025 at 2:53am UTC
The analytics database was successfully fixed, our Analytics pages are now live.
1 previous update
Our database is facing some errors. Some services may be slow for some time.
Resolved Apr 14, 2025 at 7:32am UTC
The issue has been resolved by our team. Chats and messages should load as usual now.
1 previous update
We are performing an emergency upgrade of our Database. Periskope will be dow...
Resolved Apr 10, 2025 at 8:47am UTC
Our database was successfully upgraded. All services are now operational.
1 previous update
Our database is facing some errors. Some features may be affected.
Resolved Apr 10, 2025 at 8:37am UTC
We have applied a fix for the issue. All services should soon be operational.
1 previous update
We have noticed delays in sending messages for some phones. We working on fin...
Resolved Mar 25, 2025 at 12:54pm UTC
The delays with sending messages is now resolved. All services are normal.
1 previous update
Our analytics database is being resynchronised. You may not see your latest d...
Resolved Mar 20, 2025 at 2:12am UTC
The resynchronisation process was successfully completed. All the analytics metrics should be up-to date.
1 previous update
We are noticing some issues with Analytics where recent metrics are not showi...
Resolved Mar 19, 2025 at 2:30am UTC
We identified the root cause of this issue and have resolved it. We have also developed measure so that it does not occur again.
1 previous update
We're noticing some delays in sending messages. Our team is working on a fix.
Resolved Mar 14, 2025 at 6:50am UTC
This issue is now resolved. Please let us know if you still face issues in sending messages on Periskope.
1 previous update
We are noticing some delays in sending messages. We are working on a fix.
Resolved Mar 13, 2025 at 11:30am UTC
This issue is now resolved. Some messages may have been missed in the last 5 minutes. Future messages should be flowing as expected.
1 previous update
We are facing issues with our database and are performing and emergency restart
Resolved Mar 13, 2025 at 5:15am UTC
The issue is now resolved
1 previous update
We're facing some delays in syncing flagging and ticket events
Resolved Mar 8, 2025 at 9:00am UTC
The sync issue is now resolved. We've applied a fix and are now monitoring.
1 previous update
Some messages were delayed / dropped in delivery
Resolved Mar 4, 2025 at 3:34pm UTC
The issue has now been resolved. All connections are restored
1 previous update