Previous incidents
We're experiencing issues with AI flagging and rules execution
Resolved Feb 28, 2025 at 11:28am UTC
We've applied a fix and are monitoring the same
1 previous update
Webhooks were failing on some URLs in the ap-south1 (INDIA) region
Resolved Feb 27, 2025 at 4:18am UTC
We've applied a fix and the issue is resolved now. Our team is monitoring it
1 previous update
Some phones may be disconnected during our maintenance. Please reconnect.
Resolved Jan 30, 2025 at 2:48pm UTC
Our services back online. You should be able to connect your phones to Periskope and resume your operations. Please let us know if you are still facing any issues with Periskope.
1 previous update
Issues with New Chats loading on Periskope
Resolved Jan 20, 2025 at 6:41am UTC
We are noticing some issues with New Chats not being loaded on Periskope. We are working on a fix. You will be notified as soon as the issue is resolved.
Delays in Automated Ticketing
Resolved Jan 16, 2025 at 12:47pm UTC
We are noticing delays in Automated Ticket Creations. Our team is working on a fix and you will be notified of the status soon.
Message metrics downtime on Analytics
Resolved Jan 6, 2025 at 1:41pm UTC
We have fixed the issue on the Analytics screen. You should be able to access Message Metrics and other Analytics pages smoothly now.
Realtime sync issue for tickets
Resolved Jan 3, 2025 at 12:32pm UTC
We have applied a fix for the tickets realtime issue and are currently monitoring it.
1 previous update