Previous incidents
Our analytics database will require some more time to stabilize.
Resolved Apr 16 at 08:23am IST
Our Analytics database is now stable and is returning data accurately.
1 previous update
We are performing a maintenance on our Analytics database.
Resolved Apr 15 at 08:23am IST
The analytics database was successfully fixed, our Analytics pages are now live.
1 previous update
Our database is facing some errors. Some services may be slow for some time.
Resolved Apr 14 at 01:02pm IST
The issue has been resolved by our team. Chats and messages should load as usual now.
1 previous update
We are performing an emergency upgrade of our Database. Periskope will be dow...
Resolved Apr 10 at 02:17pm IST
Our database was successfully upgraded. All services are now operational.
1 previous update
Our database is facing some errors. Some features may be affected.
Resolved Apr 10 at 02:07pm IST
We have applied a fix for the issue. All services should soon be operational.
1 previous update
We have noticed delays in sending messages for some phones. We working on fin...
Resolved Mar 25 at 06:24pm IST
The delays with sending messages is now resolved. All services are normal.
1 previous update
Our analytics database is being resynchronised. You may not see your latest d...
Resolved Mar 20 at 07:42am IST
The resynchronisation process was successfully completed. All the analytics metrics should be up-to date.
1 previous update
We are noticing some issues with Analytics where recent metrics are not showi...
Resolved Mar 19 at 08:00am IST
We identified the root cause of this issue and have resolved it. We have also developed measure so that it does not occur again.
1 previous update
We're noticing some delays in sending messages. Our team is working on a fix.
Resolved Mar 14 at 12:20pm IST
This issue is now resolved. Please let us know if you still face issues in sending messages on Periskope.
1 previous update
We are noticing some delays in sending messages. We are working on a fix.
Resolved Mar 13 at 05:00pm IST
This issue is now resolved. Some messages may have been missed in the last 5 minutes. Future messages should be flowing as expected.
1 previous update
We are facing issues with our database and are performing and emergency restart
Resolved Mar 13 at 10:45am IST
The issue is now resolved
1 previous update
We're facing some delays in syncing flagging and ticket events
Resolved Mar 08 at 02:30pm IST
The sync issue is now resolved. We've applied a fix and are now monitoring.
1 previous update
Some messages were delayed / dropped in delivery
Resolved Mar 04 at 09:04pm IST
The issue has now been resolved. All connections are restored
1 previous update
We're experiencing issues with AI flagging and rules execution
Resolved Feb 28 at 04:58pm IST
We've applied a fix and are monitoring the same
1 previous update
Webhooks were failing on some URLs in the ap-south1 (INDIA) region
Resolved Feb 27 at 09:48am IST
We've applied a fix and the issue is resolved now. Our team is monitoring it
1 previous update