Previous incidents
We have identified an issue with chats not loading, our team is working on a ...
Resolved Apr 29, 2026 at 12:50pm UTC
The issue has been resolved and all systems are back to normal. We have identified the root cause of this issue and are working on a long term fix to prevent incidents like this.
1 previous update
Due to a temporary issue, some rules have misfired. We have patched the issue.
Resolved Apr 9, 2026 at 6:23pm UTC
We have identified the root cause and patched the issue with automation rules misfiring. All systems are back to normal.
1 previous update
Delay on API requests and Webhook delivery
Resolved Mar 25, 2026 at 1:54am UTC
This is now resolved.
1 previous update
Analytics values may not be entirely accurate
Resolved Mar 6, 2026 at 6:57am UTC
Our analytics data is up to speed. However we have taken down the filters on analytics as they were causing issues and were not providing reliable data.
1 previous update
AI Agent and Flagging are facing temporary service degradation.
Resolved Mar 5, 2026 at 10:34am UTC
The issue with the AI Agent and AI Flagging is now resolved. Services are back to normal.
2 previous updates
Services are temporarily degraded due to connection errors.
Resolved Feb 28, 2026 at 7:02am UTC
We have rolled out a fix for this issue. Chats should now load and messages should be delivering as usual.
1 previous update
Services are temporarily degraded. Messages may fail to send or be delayed.
Resolved Feb 24, 2026 at 4:10am UTC
Fixes have been deployed for this issue. Messages are syncing as expected. All services are back to normal.
1 previous update
Elevated errors in GSheet sync
Resolved Feb 11, 2026 at 3:56pm UTC
This is now resolved
1 previous update
We are facing some issues with Broadcast messages. Some bulk message operatio...
Resolved Feb 10, 2026 at 8:23am UTC
We are facing some issues with Broadcast messages. Some bulk message operations might be slightly delayed. Our team is actively working to resolve this issue.
Service Degradation
Resolved Feb 9, 2026 at 7:51pm UTC
This is resolved
3 previous updates
Analytics tables are out of sync
Resolved Feb 7, 2026 at 2:36pm UTC
This is now resolved. Our team is monitoring the same
1 previous update
Analytics metrics are unavailable
Resolved Feb 3, 2026 at 12:28pm UTC
This is now resolved. We are monitoring it for any issues
1 previous update
We are noticing delays in receiving Notificaitons, Rules and Google Sheets ev...
Resolved Feb 2, 2026 at 12:56pm UTC
Our database errors have dropped and all services are back up to speed. All missed events will be processed for Automation Rules, Webhooks and Notifications.
2 previous updates