Previous incidents
Delays with message, chats, webhooks, automation and API services
Resolved Jan 29, 2026 at 8:41am UTC
We have resolved the issues which were caused our services to slow down. All systems are back to normal. We will monitor the fix and make sure all services are stable.
1 previous update
APIs is down
Resolved Jan 28, 2026 at 6:21am UTC
APIs recovered.
1 previous update
We are experiencing some delays in flagging, ticket creation and webhooks
Resolved Jan 28, 2026 at 6:21am UTC
This issue is now resolved
1 previous update
We're noticing an increased error rates on our services due to issues with ou...
Resolved Jan 14, 2026 at 9:40am UTC
The issue has been resolved by our upstream provider and our services are back online. We are monitoring the performance.
1 previous update
Services are temporary down due to global outage of our upstream network prov...
Resolved Dec 5, 2025 at 9:14am UTC
The issue has been resolved by our upstream provider and our services are back online. We are monitoring the performance.
1 previous update
Analytics values for Message Metrics are incorrect
Resolved Dec 8, 2025 at 2:44am UTC
Analytics was successfully re-synced and recomputed during a low traffic period. All services are now operational.
1 previous update
We are noticing delays in Webhook, AI and Broadcast delivery
Resolved Dec 1, 2025 at 4:07pm UTC
We identified the root cause of the problem and resolved the issue. All services are back online.
1 previous update
Analytics is currently out of sync
Resolved Dec 1, 2025 at 2:30am UTC
We successfully resynced our Analytics Database. Data is up to date now.
2 previous updates
We are currently facing a downtime in the db. Back in a few minutes
Resolved Nov 26, 2025 at 1:13pm UTC
We're back online. Apologies for the downtime
1 previous update
We are noticing issues with login and loading the workspace. We are investiga...
Resolved Nov 24, 2025 at 11:28am UTC
The issue has been resolved and all our systems are back online.
5 previous updates
Temporary connection interruption on selective phones
Resolved Nov 19, 2025 at 12:54pm UTC
Phone connections have now been stabilized. All interrupted phone connections have been restored.