Some services are degraded

Last updated on Dec 06 at 11:28pm IST

Periskope Console
99.909% uptime

Response times

APIs
99.895% uptime
30 days ago
Today
Webhooks
99.914% uptime
30 days ago
Today
Chats & Tickets
Operational
Analytics
Degraded
Automation Rules
Operational

Previous incidents

Dec 06, 2025

Analytics values for Message Metrics are incorrect

Degraded

Created Dec 03 at 09:46am IST

We have noticed that certain values for message metrics including flagged message count and median response time is not correct for some users. We know the root cause of this issue and it will be resolved by the start of next week.

Dec 05, 2025

Services are temporary down due to global outage of our upstream network prov...

Degraded

Resolved Dec 05 at 02:44pm IST

The issue has been resolved by our upstream provider and our services are back online. We are monitoring the performance.

1 previous update
Dec 01, 2025

We are noticing delays in Webhook, AI and Broadcast delivery

Degraded

Resolved Dec 01 at 09:37pm IST

We identified the root cause of the problem and resolved the issue. All services are back online.

1 previous update

Analytics is currently out of sync

Degraded

Resolved Dec 01 at 08:00am IST

We successfully resynced our Analytics Database. Data is up to date now.

2 previous updates
Nov 30, 2025

DB migration

Maintenance

Resolved Nov 30 at 07:00pm IST

We are undertaking a database upgrade on Sunday 1:30 PM UTC to 2:30 PM UTC. The console will be unavailable during this period
Previous updates