Back to overview
Degraded

Due to high traffic, we are noticing delays in sending messages, flagging and automation rules. Our team is working on a fix.

Sep 29 at 12:56pm IST
Affected services
Periskope Console
APIs
Webhooks
Chats & Tickets
Automation Rules

Resolved
Sep 29 at 02:30pm IST

The Emergency Maintenance was successful. All services are back online.

Updated
Sep 29 at 02:22pm IST

We are performing an emergency maintenance. Services will be back up soon.

Updated
Sep 29 at 02:07pm IST

We are going to perform an emergency maintenance from 8:35 AM UTC to 8:45 AM UTC.

Updated
Sep 29 at 01:58pm IST

We have identified the root cause of the issue. Delays may persist for another hour while we work on the fix.

Updated
Sep 29 at 01:14pm IST

We have identified the root cause. However, our services including Message sending, Flagging, AI Agent etc will be facing slight delays due to heavy traffic. We will keep you posted on the resolution time of these issues.

Created
Sep 29 at 12:56pm IST

There are higher delays in processing Automation Rules. We are working on a fix. You may face slower processing times and failures in Automation Rules in the next hour.