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Users in UAE are unable to connect to the platform

Sep 10 at 05:10am IST
Affected services
Periskope Console

Resolved
Sep 10 at 08:19pm IST

We have deployed an alternate URL for users in UAE. Please access Periskope from https://console-alt.periskope.app

Created
Sep 10 at 05:10am IST

We have received reports that users in the UAE are unable to connect to Periskope.

This is due to an inability to connect to our upstream db provider, Supabase. For more realtime updates, please follow https://status.supabase.com

In the interim, connections via VPN or from other networks appear to be unaffected. You can also use https://1.1.1.1 as an alternative to a VPN for access