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Users in UAE are unable to connect to the platform

Sep 09, 2025 at 11:40pm UTC
Affected services
Periskope Console

Resolved
Sep 10, 2025 at 02:49pm UTC

We have deployed an alternate URL for users in UAE. Please access Periskope from https://console-alt.periskope.app

Created
Sep 09, 2025 at 11:40pm UTC

We have received reports that users in the UAE are unable to connect to Periskope.

This is due to an inability to connect to our upstream db provider, Supabase. For more realtime updates, please follow https://status.supabase.com

In the interim, connections via VPN or from other networks appear to be unaffected. You can also use https://1.1.1.1 as an alternative to a VPN for access