Previous incidents
Services are temporary down due to global outage of our upstream network prov...
Resolved Dec 5, 2025 at 9:14am UTC
The issue has been resolved by our upstream provider and our services are back online. We are monitoring the performance.
1 previous update
Analytics values for Message Metrics are incorrect
Resolved Dec 8, 2025 at 2:44am UTC
Analytics was successfully re-synced and recomputed during a low traffic period. All services are now operational.
1 previous update
We are noticing delays in Webhook, AI and Broadcast delivery
Resolved Dec 1, 2025 at 4:07pm UTC
We identified the root cause of the problem and resolved the issue. All services are back online.
1 previous update
Analytics is currently out of sync
Resolved Dec 1, 2025 at 2:30am UTC
We successfully resynced our Analytics Database. Data is up to date now.
2 previous updates
We are currently facing a downtime in the db. Back in a few minutes
Resolved Nov 26, 2025 at 1:13pm UTC
We're back online. Apologies for the downtime
1 previous update
We are noticing issues with login and loading the workspace. We are investiga...
Resolved Nov 24, 2025 at 11:28am UTC
The issue has been resolved and all our systems are back online.
5 previous updates
Temporary connection interruption on selective phones
Resolved Nov 19, 2025 at 12:54pm UTC
Phone connections have now been stabilized. All interrupted phone connections have been restored.
Global AWS outage
Resolved Oct 20, 2025 at 10:18am UTC
The situation is now resolved and we are monitoring the situation
1 previous update
Realtime updates to messages are affected due to an upstream outage
Resolved Oct 2, 2025 at 4:50am UTC
A fix has now been applied. Realtime is now restored
2 previous updates