Previous incidents
We have identified an issue with chats not loading, our team is working on a ...
Resolved Apr 29, 2026 at 12:50pm UTC
The issue has been resolved and all systems are back to normal. We have identified the root cause of this issue and are working on a long term fix to prevent incidents like this.
1 previous update
Due to a temporary issue, some rules have misfired. We have patched the issue.
Resolved Apr 9, 2026 at 6:23pm UTC
We have identified the root cause and patched the issue with automation rules misfiring. All systems are back to normal.
1 previous update
Delay on API requests and Webhook delivery
Resolved Mar 25, 2026 at 1:54am UTC
This is now resolved.
1 previous update
Analytics values may not be entirely accurate
Resolved Mar 6, 2026 at 6:57am UTC
Our analytics data is up to speed. However we have taken down the filters on analytics as they were causing issues and were not providing reliable data.
1 previous update
AI Agent and Flagging are facing temporary service degradation.
Resolved Mar 5, 2026 at 10:34am UTC
The issue with the AI Agent and AI Flagging is now resolved. Services are back to normal.
2 previous updates