Previous incidents
Services are temporary down due to global outage of our upstream network prov...
Resolved Dec 05 at 02:44pm IST
The issue has been resolved by our upstream provider and our services are back online. We are monitoring the performance.
1 previous update
Analytics values for Message Metrics are incorrect
Resolved Dec 08 at 08:14am IST
Analytics was successfully re-synced and recomputed during a low traffic period. All services are now operational.
1 previous update
We are noticing delays in Webhook, AI and Broadcast delivery
Resolved Dec 01 at 09:37pm IST
We identified the root cause of the problem and resolved the issue. All services are back online.
1 previous update
Analytics is currently out of sync
Resolved Dec 01 at 08:00am IST
We successfully resynced our Analytics Database. Data is up to date now.
2 previous updates
We are currently facing a downtime in the db. Back in a few minutes
Resolved Nov 26 at 06:43pm IST
We're back online. Apologies for the downtime
1 previous update
We are noticing issues with login and loading the workspace. We are investiga...
Resolved Nov 24 at 04:58pm IST
The issue has been resolved and all our systems are back online.
5 previous updates
Temporary connection interruption on selective phones
Resolved Nov 19 at 06:24pm IST
Phone connections have now been stabilized. All interrupted phone connections have been restored.
Global AWS outage
Resolved Oct 20 at 03:48pm IST
The situation is now resolved and we are monitoring the situation
1 previous update
Realtime updates to messages are affected due to an upstream outage
Resolved Oct 02 at 10:20am IST
A fix has now been applied. Realtime is now restored
2 previous updates