Previous incidents
Analytics values may not be entirely accurate
Resolved Mar 06 at 12:27pm IST
Our analytics data is up to speed. However we have taken down the filters on analytics as they were causing issues and were not providing reliable data.
1 previous update
AI Agent and Flagging are facing temporary service degradation.
Resolved Mar 05 at 04:04pm IST
The issue with the AI Agent and AI Flagging is now resolved. Services are back to normal.
2 previous updates
Services are temporarily degraded due to connection errors.
Resolved Feb 28 at 12:32pm IST
We have rolled out a fix for this issue. Chats should now load and messages should be delivering as usual.
1 previous update
Services are temporarily degraded. Messages may fail to send or be delayed.
Resolved Feb 24 at 09:40am IST
Fixes have been deployed for this issue. Messages are syncing as expected. All services are back to normal.
1 previous update
Elevated errors in GSheet sync
Resolved Feb 11 at 09:26pm IST
This is now resolved
1 previous update
We are facing some issues with Broadcast messages. Some bulk message operatio...
Resolved Feb 10 at 01:53pm IST
We are facing some issues with Broadcast messages. Some bulk message operations might be slightly delayed. Our team is actively working to resolve this issue.
Service Degradation
Resolved Feb 10 at 01:21am IST
This is resolved
3 previous updates
Analytics tables are out of sync
Resolved Feb 07 at 08:06pm IST
This is now resolved. Our team is monitoring the same
1 previous update
Analytics metrics are unavailable
Resolved Feb 03 at 05:58pm IST
This is now resolved. We are monitoring it for any issues
1 previous update
We are noticing delays in receiving Notificaitons, Rules and Google Sheets ev...
Resolved Feb 02 at 06:26pm IST
Our database errors have dropped and all services are back up to speed. All missed events will be processed for Automation Rules, Webhooks and Notifications.
2 previous updates
Delays with message, chats, webhooks, automation and API services
Resolved Jan 29 at 02:11pm IST
We have resolved the issues which were caused our services to slow down. All systems are back to normal. We will monitor the fix and make sure all services are stable.
1 previous update
APIs is down
Resolved Jan 28 at 11:51am IST
APIs recovered.
1 previous update
We are experiencing some delays in flagging, ticket creation and webhooks
Resolved Jan 28 at 11:51am IST
This issue is now resolved
1 previous update
We're noticing an increased error rates on our services due to issues with ou...
Resolved Jan 14 at 03:10pm IST
The issue has been resolved by our upstream provider and our services are back online. We are monitoring the performance.
1 previous update