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Degraded

Increased load times for chats and delays in requests

Aug 18, 2025 at 05:41am UTC
Affected services
Periskope Console

Resolved
Aug 19, 2025 at 10:00am UTC

We have rolled out the fix and flagging + AI is now back to normal. If you face any issues, please contact support

Updated
Aug 19, 2025 at 08:32am UTC

Our team has identified the issue and is working on a fix. ETA for rollout is ~6hrs

Updated
Aug 18, 2025 at 05:43am UTC

We have paused automatic Flagging functionality temporarily due to higher load on our services. Please manually flag your messages or ask AI to respond manually via private notes. We will resume the functionality shortly.

Created
Aug 18, 2025 at 05:41am UTC

We have noticed increased load times and delays across services. Our team is working on a fix.